Job Title: Project Manager (Technical)

Reports To: Manager

Career Path: Management

Clearance: As required by the contract

Chargeability: 90%

Job Summary:

Are you looking for an opportunity where you can contribute to meaningful outcomes for our nation? G&H International Services, Inc (G&H), an innovative company is positioned to supply public and private sector organizations with technology and operational solutions that provide mission support for their most important tasks. Specifically, this opportunity is in support of a large project to operationalize the Community Lifelines System concept that the Federal Emergency Management Agency (FEMA) in the Department of Homeland Security (DHS) developed to improve coordination during emergency response and increase resiliency at every level. The Community Lifelines System project will be completed under contract with the DHS Science and Technology Directorate (S&T). That project will involve engagement and coordination with state and local emergency management agencies and private sector emergency management coordinators. It will also include working with multi-state emergency management consortia.

G&H has a long-standing reputation with DHS S&T and state/local emergency management agencies of bringing high-quality consulting to support mission goals. The DHS S&T Directorate is the primary research and development arm of DHS and manages science and technology research, from development through transition, for the Department's operational components and first responders to protect the homeland. Established by Congress to supply innovative solutions to the nation's homeland security challenges, S&T is the core source of scientific and engineering expertise for DHS and is uniquely postured to enhance our nation's security and resilience by providing knowledge products and innovative technology solutions for the Homeland Security enterprise.

The Technical Project Manager demonstrates expertise in the planning, scheduling and management of IT and IT-related projects. Individuals in this role must possess both a high level of technical expertise and the capabilities required for all project managers, including excellent organization, leadership, and communication skills.

The general responsibilities include:

Brainstorming
Planning the project
Scheduling and designation of project tasks to team members
Execution of each phase of the project
Managing the project's budget
Communicating with all stakeholders
Collaborating with client leadership to achieve a common goal

As a Project Manager for G&H, this role also serves as a functional or industry specialist within the areas of strategic planning, process analysis, activity-based costing, benchmarking, organizational and operational issues. However, technical project managers are specifically tasked with managing projects that contain a high degree of technicality. They must understand relevant technologies and architectures to properly support these projects. For example, technical project managers should have a keen understanding of hardware and software installation, upgrades, site maintenance, program and application development. Technical project managers also need to review and validate the feasibility of project proposals.

Essential Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Company Contributions:

Abides by Company core, leadership, and technical competencies
Demonstrates and advocates the Company values through behaviors; sets high personal standards for performance/conduct
Demonstrates ability to be a team player; contributes to high performing, positive work environment
Assists to develop new business
Identifies potential add-on work and support proposal development
Develops client relationship skills for purpose of developing new business
Supported proposal preparation for a new engagement
Demonstrates knowledge of Company products and services

Client Contributions:

Project Initiation: Manages the project development of complex information technology projects, including obtaining authorization and stakeholder commitment, demonstrating business needs and project feasibility.

Project Planning: Assembles and leads diverse interdisciplinary project teams to develop project plans. This requires definition of scope of work, schedule, identifying time frames, funding limitations, methods of accomplishing project deliverables and allotments of available resources to project phases. Planning of projects will include:

Defines and documents in writing the project scope and all project plans.
Determines project tasks and creates a work breakdown structure (WBS) showing critical tasks and success factors, duration of tasks, dependencies, task completion dates, and responsible party. Creates and updates the project schedules.
Develops and documents in writing plans for change management of work to be completed, communication management and risk/issue management.
Prepares project budgets that coordinate cost estimates, total expected cost, and participants' monetary commitments.

Project Execution:

Prepares and manages a master work plan of all assigned projects that coordinates individual work tasks, schedules and preliminary project funding plans and budgets to ensure adequate scope, schedule, and budget information is appropriately tracked in all phases of the project.
Facilitates project team meetings and project implementation with technical staff, keeping team members informed of new or revised policies, procedures, decisions, or priorities that may affect their work.
In collaboration with Portfolio or Program Manager, coordinates, and schedules resources to meet project tasks, deliverables, and priorities, recommends workload assignments, and identifies where additional training or technical resources may be needed.
Updates project plans, schedules, and deliverables, adjusting as needed; submits written status reports on agreed upon schedule.

Project Monitoring and Controlling:

Monitors the timeliness, accuracy, and quality of project deliverables to ensure completed on time and meet documented requirements.
Monitors project scope and creates change requests for submission to Portfolio or Program Manager or Project Sponsor(s) for review and approval; negotiates changes with stakeholders and coordinates updates/documentation.
Ensures that all design and technical requirement and specification documents are updated throughout the project to be consistent with the actual product delivered.
Monitors resource plans to ensure sufficient resources with appropriate skills are available to the project at appropriate times.
Manages and monitors all issues and risks and provides timely communication to Portfolio or Program Manager and project sponsor(s).
Updates action items, issues, and risk logs.

Project Schedule:

Develops and maintains a project schedule to include definitions of all project activities, as well as predecessors and dependencies, resources needed, and milestones.
Keeps team informed on progress and alerts appropriate staff, division staff, and stakeholders of potential schedule changes.

Project Closure:

Obtains acceptance from project sponsor(s) on the project and approval to move forward with closing the project.
Creates and implements a clear hand-off strategy and meeting with operational staff for on-going system maintenance and support, which includes at a minimum the review of application changes, specifications, requirements, screen designs, data dictionary, and user permissions. Surveys project team members to document any outstanding concerns or open issues; creates a project completion checklist of tasks that need to be completed and assigns/tracks tasks
Facilitates a formal Lessons Learned project closure session.
Writes closing report to include, at a minimum, overall project assessment, lessons learned, and acknowledgment for contributions made by all those who worked on the project.
Updates all project files and reflects status of the project at closure.
Delivers final project deliverables package with agreed upon project artifacts.

Project Management Leadership:

Provides guidance and leadership to other project managers or staff on Project Management Body of Knowledge (PMBOK), corporate cybersecurity controls, and company standard project management lifecycle processes.
May provide guidance and leadership to other project managers or staff on best practices, project issues, conflict resolution or problem solving.

Requirements:

Experience managing projects involving software design and development, data development, technology development, technology systems architecture, testing and implementation services.
A solid technical background in current technologies, system and process development methods, and the use of computing resources (especially GIS).
Graduate degree and seven (7) or more years of experience, or bachelor's degree and ten (10) or more years of experience, in the Project Management field or in a related area.
The ability to prepare and present complex technical information to non-technical audiences.
Ability to know and apply Information Technology performance measures and evaluation processes.
Must have the Project Management Institute's Project Management Professional Certification.
Experience coordinating joint project teams consisting of both internal and external resources.
Experience with a hybrid of traditional waterfall and Agile iterative project management methods.
Proficiency in Microsoft Office 365 tools, including Word, Excel, PowerPoint, Outlook, Project, Teams, Sharepoint, and Power BI.
Experience interacting with customers to prepare requirements documentation.
Experience designing test cases and scenarios.
Excellent coordination of complex processes, multiple schedules and reporting needs.
Technical knowledge in the field of technological improvement.
Experience preparing and delivering reports, recommendations, or alternatives.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Interpersonal Skills - Engages in face-to-face exchange of thoughts, ideas, feelings, and emotions with others; includes both verbal and nonverbal elements of personal interaction.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Verbal and Written Communication - Speaks and writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read, interpret and verbalize written information.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled home office environment, with frequent exposure to electronic office equipment.
Risk Management: Be proactive in gathering information, identifying issues and recommending solutions so that the project continues to move forward quickly.
Technical knowledge: Sufficient technical knowledge to understand and help resolve technical issues.
Flexibility: The working environment and anticipated methodology requires flexibility to determine the best project management practices and processes to employ, between Agile and traditional methods. Provide expertise and input on these methods and make recommendations regarding project management practices and processes.

Supervision: Provides supervision through motivation, mentoring, direction, review, and feedback of assigned tasks.

Who You Are:

Interested in making an impact, the mission of the work matters.
Looking to be part of a small company that supplies an opportunity to work independently. without micromanagement or bureaucracy and be part of a close-knit skilled team doing impactful work.
Willing to provide and receive constructive feedback on work.
Enjoys learning new skills and technologies.
Thrives in a fast-paced, multi-faceted work environment.
Results-focused.
Able to work under tight deadlines.
Has strong attention to detail.
Has strong critical thinking abilities, including knowing when and how to dig deeper into problems and identify actionable recommendations.

Please note: The position is fully remote, however travel will be required to various client sites around the country as needed.

Who We Are:

For over 20 years G&H has been working with federal, state, and local governments to help them address pressing and often urgent issues. To do this G&H has successfully developed programs, strategies, and technical approaches to help solve those issues in a way that is innovative and sustainable. This includes a specific focus on the application of geospatial technology to help visualize, question, analyze and interpret data to understand relationships, patterns, and trends. While we have a large and varied body of work - including building programs and initiatives (see www.ghinternational.com for some of them) our focus has always been helping communities and the nation deal with the myriad of challenges we all face by becoming smarter and more resilient. We are unique in our willingness to help our clients and partners connect with others addressing similar issues to enable more comprehensive solutions.

We offer competitive benefits including health, dental, vision, flex spending, salary, paid time off, paid holidays, 401k, professional development, and balanced work-life culture.

G&H International is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. G&H International participates in the E-Verify Employment Verification Program.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. G&H International makes hiring decisions based solely on qualifications, merit, and business needs.

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